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The process to obtain a Certificate of Recognition includes the completion of (4) courses in Health & Safety, a self audit, a peer audit and site assessments to ensure compliance.
The IICRC sets the standards for the carpet and upholstery cleaning industry. Qualified firms must demonstrate proof insurance, maintain a customer complaint policy, abide by the IICRC code of ethics and all technicians require certification.
A rating of 97% or higher will result in an A+ rating. Results are based on experience, length of time in business, competency licenses, any known government actions, advertising issues and customer complaints
The Consumer Choice Award reflects opinions, perceptions and expectations of service providers in the marketplace